Up to 80,000 UK AOL users face the boot off the network

After Carphone Warehouse’s ongoing integration with its purchase of AOL’s broadband business in 2006, it has successfully migrated over 1.3 million of those customers onto its network, leaving 80,000 other customers on the original AOL network because of incompatible hardware or operating system.

In its Q2 update, it also lost 12,000 AOL customers because of the migration; and losing 80,000 more could pile more pressure on its broadband operation – after it had lower its revenue guidance and predicting "broadly flat" sales for its fixed-line service.


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